Receptionist - Part Time

$41,600 - $41,600/Yr

Service Corporation International - Copiague, NY

Part-time - Entry Level

Copiague, NY

Personal and Laundry Services

About the position

The position involves providing front desk support in a funeral service environment, where the associate greets and assists client families and visitors, ensuring a welcoming and professional atmosphere. The role includes answering phone calls, managing appointments, and maintaining a comfortable environment for clients while handling sensitive situations with care and professionalism.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

Requirements

• High School Diploma or equivalent
• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier
• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Benefits

• 401(k) eligibility for part-time associates working an average of 20 hours a week