About the position
The Receptionist at Keiser University plays a crucial role in ensuring smooth communication and a welcoming environment for visitors and staff. This part-time position is responsible for directing calls to the appropriate individuals, taking detailed messages for both telephone and in-person inquiries, and greeting all visitors in a cordial and professional manner. The Receptionist will maintain a comfortable and organized lobby area, creating a positive first impression for prospective applicants and guests. Additionally, the role includes performing various other duties and responsibilities as assigned by management, contributing to the overall efficiency of the office environment. This position requires a flexible schedule, as the Receptionist must be available to work evenings and weekends as needed. The ideal candidate will have a strong background in customer service, demonstrating the ability to interact positively with a diverse range of individuals. The Receptionist must also possess excellent computer skills, particularly in Microsoft Word and Excel, to manage administrative tasks effectively. Strong organizational skills and the ability to multi-task are essential, as the Receptionist will often handle multiple phone lines and inquiries simultaneously. A positive and upbeat attitude is crucial for fostering a welcoming atmosphere in the lobby area.
Responsibilities
- Direct calls to the appropriate individuals.
- Notate telephone and in-person messages and forward them to the appropriate recipient.
- Greet all visitors in a cordial and professional manner.
- Maintain a comfortable, organized lobby area for prospective applicants.
- Perform other duties and responsibilities as assigned.
Requirements
- Minimum of a High School Diploma or equivalent.
- Background in customer service.
- Ability to work a flexible schedule.
- Experience with switchboard operations and multiple phone lines.
- Excellent computer skills, including proficiency in Word and Excel.
- Strong communication skills.
- Organizational skills and ability to multi-task.
- Positive and upbeat attitude.
