About the position
The Receptionist at Union Medical Group plays a crucial role in delivering high-quality patient care. As the first point of contact, you will be the welcoming face and voice that greets patients with warmth and professionalism. Your responsibilities will include scheduling appointments, managing patient inquiries, and ensuring a smooth and friendly experience for everyone who visits our facility. You will be an integral part of a supportive team dedicated to providing compassionate service and high-quality care to the Wabash Valley Communities. At Union, we are committed to helping you find a role that aligns with your interests, expertise, and talents while supporting your long-term career goals and aspirations. You will work in an inclusive environment that empowers you to be your best self every day. In addition to competitive pay, we offer part-time and full-time schedules, comprehensive benefits, and paid time off starting from day one. We also provide tuition reimbursement up to $5,250 each year, career paths for growth, success sharing, and a 403b retirement employer match. Join us in an organization that values work-life balance, career growth, and development. As a Receptionist/Patient Account Representative, you will be responsible for greeting and welcoming patients, answering incoming calls, verifying and updating patient information, scheduling appointments, processing transactions, and providing training to new employees. Your role is essential in ensuring that patients feel valued and cared for during their visit to Union Medical Group.
Responsibilities
- Greeting and welcoming patients with a friendly attitude.
- Answering incoming calls, taking messages, and routing calls appropriately.
- Verifying and updating patient demographic and insurance information.
- Scheduling and canceling patient appointments, preparing, and maintaining medical records.
- Processing transactions and reconciling cash with charges, assisting patients with account inquiries and payment arrangements.
- Providing training to new employees and performing other assigned duties.
Requirements
- Previous medical office/clerical experience preferred.
- Ability to multitask.
- Computer knowledge is essential.
- Previous EMR experience preferred.
- Knowledge of medical terminology is helpful.
- Must be accountable, self-directed, and possess great interpersonal and customer service skills.
Benefits
- Part-time and Full-time schedules
- Comprehensive Benefits
- Paid Time Off starting day one
- Tuition reimbursement up to $5,250 each year
- Career Paths
- Success Sharing
- 403b Retirement Employer Match
- Much More!
