Receptionist - Pineville-NC (CA0101), NC

Dermatologists Of Central States - Pineville, NC

Full-time - Entry Level

Pineville, NC

101-250 employees

About the position

The Medical Receptionist at Dermatologists of Central States (DOCS) plays a crucial role in directly interacting with patients to collect and provide information regarding their medical care. This position emphasizes effective communication with both patients and staff to ensure a smooth operation within the dermatology practice.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining a safe, secure and healthy work environment by establishing and following standards and procedures.

Requirements

• High School diploma or equivalent certificate
• Prior experience with medical terminology is a plus
• Ability to learn related center tasks and be of assistance to management and physicians
• Self-motivated to achieve the highest patient care and customer service standards.