Otterbein SeniorLife - Franklin, IN
posted 4 months ago
Otterbein SeniorLife is seeking a dedicated Receptionist/Post Office Clerk to join our team in Franklin, IN. For over a century, Otterbein has been committed to providing exceptional senior housing options that are rooted in respect and community. As a non-profit 501(c)(3) health and human service organization, our mission is to serve our residents with compassion and integrity. The Receptionist/Post Office Clerk will play a vital role in our organization by serving as the first point of contact for residents and visitors, ensuring a welcoming and efficient environment. In this position, you will be responsible for a variety of tasks that include operating the switchboard, greeting and directing residents and visitors, and maintaining accurate records of resident information. You will also be tasked with monitoring the lobby area, responding to emergency calls, and ensuring the safety and security of our community. Your role will involve daily updates to the Resident Information Directory, managing guest meal and room reservations, and assisting with maintenance requests. Additionally, you will be responsible for handling financial transactions related to guest services and maintaining records of keys and contracts. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. You will be expected to follow safety procedures and protocols, especially in emergency situations, and to maintain a high level of professionalism at all times. This position offers an opportunity to make a meaningful impact in the lives of our residents while working in a supportive and collaborative team environment.