Receptionist

CommuniCare Advantage - Parma Heights, OH

Full-time - Entry Level

Parma Heights, OH

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. The position must function as a team member to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.

Responsibilities

• Answer telephone, determine nature of call, and direct caller to appropriate individual or department
• Take accurate messages when personnel are unavailable and ensure accurate delivery
• Operate paging/telephone system as required
• Greet and direct visitors to the appropriate personnel
• Provide administrative support as assigned
• Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care
• Perform other related activities as assigned or requested
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards

Requirements

• High School diploma or GED required
• Previous receptionist experience required
• Prior work/life experiences, preferably in a healthcare setting

Benefits

• Competitive wages
• PTO plans
• Life and disability plans
• Medical, dental, and vision coverage from quality benefit carriers
• 401(k) with employer match
• Flexible Spending Accounts