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Receptionist
H&R Block - Wamego, KS
posted about 2 months ago
About the position
As a seasonal Receptionist at H&R Block, you will play a crucial role in delivering exceptional service to clients during the busy tax season. Your primary focus will be on creating a welcoming environment, assisting clients in connecting with the right tax professionals, and ensuring a smooth office operation. This position offers flexibility and the opportunity to work in a fast-paced setting, making it ideal for those seeking part-time or full-time work during tax season.
Responsibilities
- Greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best-suited tax professional for their needs.
- Schedule clients according to their preferences.
- Handle client exits by ensuring all current and future needs are met.
- Maintain office cleanliness and organization of resources with team members.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent.
- Experience working in a fast-paced environment.
- Previous experience in a customer service environment.
Nice-to-haves
- Bilingual candidates strongly encouraged to apply!
- Sales and/or marketing experience.
- Ability to multi-task.
- Strong organizational and time-management skills.
- Knowledge of cash register operations.
- Knowledge and experience with a Windows based computer system.
Benefits
- Flexible schedule during tax season.
- Opportunity for advancement after the season.
