Receptionist

$31,200 - $38,480/Yr

Whites Residential Lettings LTD - Wabash, IN

Full-time

Wabash, IN

About the position

The Receptionist at Whites Residential serves as the first point of contact for visitors and callers, representing the organization with professionalism and courtesy. This full-time position involves managing phone calls, greeting visitors, and providing essential information to staff and guests. The role requires strong organizational skills to maintain order in shared services and respond promptly to inquiries and emergencies, all while adhering to the organization's mission and values.

Responsibilities

• Answer the phone promptly and courteously, preferably by the 3rd ring.
• Effectively communicate with callers to answer inquiries or transfer them to the appropriate party.
• Explain steps in the process clearly to ensure a positive experience for callers.
• Proactively greet visitors and assist them in meeting the appropriate parties or finding their desired location.
• Contact other staff members for additional support as needed to maintain front desk function.
• Behave cordially and professionally at all times.
• Open and close specified doors of SFLC and Hodson Center according to the schedule.
• Manage fleet vehicle keys and maintain a reservation log.
• Lock doors, drawers, and filing cabinets at the end of the shift to secure confidential information.
• Run mail through the postage meter and prepare mail for pickup.
• Maintain mail supply inventory and order supplies as necessary.
• Retrieve, sort, and distribute mail and messages internally.
• Manage the maintenance request log for Cottages.
• Maintain an organized and clean front desk area.
• Enter student wages on the computer and verify for the Business Office monthly.
• Keep staff informed of changes in phone numbers and other relevant information.
• Manage the MorphoTrust fingerprinting system and oversee the fingerprinting process for scheduled individuals.
• Perform any other duties as assigned by supervision.

Requirements

• Must be 21 years of age.
• High school diploma or equivalent required.
• Strong telephone, secretarial, and computer skills.
• Ability to maintain confidentiality and professional boundaries.
• Dependable, well organized, and effective time manager.
• Ability to set priorities and organize workload for multiple people.

Nice-to-haves

• Experience in a similar receptionist or administrative role.
• Familiarity with MorphoTrust fingerprinting system.

Benefits

• Competitive hourly wage of $15.00 - $18.50.
• Full-time employment with regular hours.
• Opportunity to work in a supportive and mission-driven environment.