Receptionist

Paradigm Healthcare at Faith Memorial - Houston, TX

Full-time - Entry Level

Houston, TX

About the position

The Receptionist position at Paradigm Healthcare is a vital role that involves greeting visitors, answering phone calls, and performing various administrative tasks. This position is designed for individuals who are looking to be part of a supportive and growing team within a skilled nursing environment, where employee development and patient care are prioritized.

Responsibilities

• Greet individuals as they walk through the door and answer phones.
• Direct individuals to their destinations within the building and transfer phone calls to staff members.
• Perform administrative tasks as assigned by the administrator.
• Maintain current directories of staff and residents.
• Ensure the comfort, privacy, and dignity of residents while interacting with them respectfully.
• Comply with facility policies and procedures.
• Communicate effectively with residents, visitors, families, staff, and supervisors.
• Attend and participate in departmental meetings and in-services as directed.
• Report all resident, staff, or other concerns to the appropriate department head.
• Report all incidents, accidents, unsafe situations, and concerns immediately.
• Maintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilities.

Requirements

• High school diploma or GED.
• One year of relevant experience.
• Strong computer literacy skills (Microsoft Outlook, Microsoft Office, Internet).
• Proficiency in using computers and general office machines, including telephone systems, copiers, fax machines, and postage meters.

Nice-to-haves

• Associate or bachelor's degree preferred.
• Two years of relevant experience preferred.

Benefits

• Opportunities for advancement
• Excellent resources and education
• Career growth opportunities