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AutoNation - Ellenwood, GA
posted about 2 months ago
Full-time - Entry Level
Ellenwood, GA
1,001-5,000 employees
Motor Vehicle and Parts Dealers
About the position
The Receptionist at AutoNation plays a crucial role in providing exceptional customer service by managing incoming calls, greeting customers, and performing various administrative tasks. This position is essential for ensuring smooth communication within the dealership and supporting the overall operations of the business.
Responsibilities
- Meet and greet customers in a professional manner
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
- Take thorough messages, indicating the caller's first and last name, company name if applicable, the time and the message the caller wishes to leave
- Provide basic information to callers who have general inquiries
- Assist with filing duties and other administrative tasks as needed
- Prepare sales and service gas tickets for the Accounting Department
- Serve as a backup to the Sales Department Cashier
- Assist the General Manager with various clerical duties as needed
- Attend meetings and trainings as scheduled
- Perform other duties as assigned
- Be friendly, professional, courteous and efficient when working with all customers and employees
Requirements
- High School diploma or equivalent
- Possess excellent written and verbal communication skills
- Ability to operate a multi-line switchboard
- Ability to read and comprehend instructions and information
- Ability to work well with the public
Benefits
- 401(k) matching
- Dental insurance
- Employee discount
- Vision insurance
