Western Dental Orthodontics - Arroyo Grande, CA
posted about 2 months ago
Full-time
Arroyo Grande, CA
Ambulatory Health Care Services
About the position
As a receptionist at Western Dental & Orthodontics, you will serve as the first point of contact for patients, embodying the welcoming face of the practice. This role is essential in ensuring a positive patient experience and involves a variety of administrative tasks to support the dental team and enhance operational efficiency.
Responsibilities
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to company Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Chart Filling
- Cash Handling
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
- Perform and undertake other duties as requested by the Office Manager or the PDM
- Support strategic local marketing initiatives that help drive brand awareness and new patient growth
- All other duties as assigned
Requirements
- Some training or experience in using multi-line phones and computers
Benefits
- Paid Time Off (PTO)
- Medical and dental insurance
- Vision coverage
- 401K plan
- Highly competitive salaries
- Outstanding professional training
- Exceptional growth and career advancement opportunities
- Tuition reimbursement for certifications
