Receptionist

Robert Half - Salem, MA

Full-time - Entry Level

Salem, MA

Administrative and Support Services

About the position

The Receptionist role at Robert Half in Salem, Massachusetts, involves managing front desk operations in a busy work environment. The successful candidate will provide exceptional customer service, manage appointments, and handle various administrative tasks. This position is a short-term contract employment opportunity.

Responsibilities

• Greet and direct visitors, providing excellent customer service at all times
• Handle incoming calls, including transferring calls and returning voicemails
• Schedule, reschedule, and manage appointments using the company's system
• Distribute paperwork and other necessary documents to appropriate parties
• Use Microsoft Word, Excel, and Outlook to manage data and email correspondence
• Maintain a well-organized filing system and ensure all files are up to date
• Utilize a multi-line phone system to manage multiple calls simultaneously
• Input accurate data entries into the company's system
• Use interpersonal skills to communicate effectively with team members and clients
• Perform other administrative tasks as needed

Requirements

• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Skill in answering multi-line phone system
• Excellent customer service abilities
• Experience or willingness to learn data entry tasks
• Ability to handle email correspondence efficiently
• Strong interpersonal skills for interacting with clients and staff
• Organizational skills, specifically for managing files
• Capability to schedule appointments effectively
• Open to candidates with 0+ years of experience as a receptionist or in a related role
• A strong commitment to maintaining a professional demeanor at all times
• Ability to adapt quickly to new software and technology
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• High level of attention to detail and accuracy
• Ability to prioritize and manage multiple tasks simultaneously
• Strong problem-solving skills and ability to think on feet
• Willingness to learn and grow within the role.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan