H&R Block - Petersburg, IN
posted about 2 months ago
Part-time - Entry Level
Petersburg, IN
Professional, Scientific, and Technical Services
About the position
The Receptionist at H&R Block plays a crucial role in providing exceptional client service during the tax season. This part-time, temporary position involves greeting clients, answering phones, and ensuring a welcoming environment while matching clients with the appropriate tax professionals. The role emphasizes building strong client relationships and maintaining office organization.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best-suited tax professional for their needs.
- Schedule clients according to their preferences.
- Ensure all client needs are met during service, whether in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Perform other duties as assigned.
Requirements
- Experience working in a fast-paced environment.
- Previous experience in a customer service environment.
- Ability to multi-task.
- Strong organizational and time-management skills.
- Computer proficiency with the ability to use Microsoft Office.
Nice-to-haves
- High school diploma or equivalent.
- Sales/marketing experience.
Benefits
- 401(k)
- Employee assistance program
- Employee stock purchase plan
- Health insurance
