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Western Dental Orthodontics - Chula Vista, CA

posted 2 months ago

Full-time - Entry Level
Chula Vista, CA
Ambulatory Health Care Services

About the position

As a receptionist at Western Dental & Orthodontics, you will serve as the first point of contact for patients, providing exceptional customer service and support in a modern dental practice. This role involves managing patient interactions, scheduling appointments, and maintaining a welcoming environment, contributing to the overall patient experience and operational efficiency of the practice.

Responsibilities

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to company Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Chart Filling
  • Cash Handling
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients
  • Perform and undertake other duties as requested by the Office Manager or the PDM
  • Support strategic local marketing initiatives that help drive brand awareness and new patient growth
  • All other duties as assigned

Requirements

  • Some training or experience in using multi-line phones and computers

Benefits

  • Paid Time Off (PTO)
  • Medical and dental insurance
  • Vision coverage
  • 401K plan
  • Highly competitive salaries
  • Outstanding professional training
  • Exceptional growth and career advancement opportunities
  • Tuition reimbursement for certifications
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