Receptionist

$25,376 - $31,720/Yr

Brookdale Senior Living - Shawnee, KS

Part-time - Entry Level

Shawnee, KS

Nursing and Residential Care Facilities

About the position

As a Receptionist at Brookdale, you will play a crucial role in creating a welcoming environment for all visitors entering the community. Your primary responsibilities will include greeting visitors, answering their questions, ensuring they sign guest sheets, and directing phone calls to the appropriate residents and staff. You will also be responsible for sorting, delivering, and collecting incoming and outgoing community and resident mail. In addition to these tasks, you may be asked to perform basic office and clerical functions, as well as maintain visitor logs. In the event of a resident emergency, you will respond by contacting the appropriate internal and external parties according to community protocol. This position is part-time, requiring you to work every other Saturday and Sunday from 9 AM to 5 PM, as well as every Tuesday and Friday from 4:30 PM to 7 PM. Brookdale is committed to fostering a diverse workplace and has been recognized by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity. We offer our associates opportunities for professional development and a variety of health and wellness programs. Additionally, we provide a full suite of health insurance, life insurance, and retirement plans, which vary based on employment status. Other benefits include tuition reimbursement, pet insurance, and adoption reimbursement benefits. We encourage veterans, transitioning active duty military personnel, and military spouses to apply. Brookdale also supports associates in their journey to U.S. citizenship by advancing fees for naturalization application costs for qualified associates who have been with us for at least a year.

Responsibilities

• Greet all visitors entering the community and answer their questions.
• Ensure visitors sign guest sheets and direct phone calls to the proper residents and staff.
• Sort, deliver, and collect incoming and outgoing community and resident mail.
• Perform basic office and clerical functions as needed.
• Maintain visitor logs and records.
• Respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Requirements

• Strong communication and interpersonal skills to interact with visitors and residents.
• Ability to handle multiple tasks and prioritize effectively.
• Basic office skills, including familiarity with mail sorting and clerical functions.
• Ability to respond calmly and effectively in emergency situations.

Nice-to-haves

• Experience in a receptionist or administrative support role.
• Familiarity with office equipment such as phones, computers, and printers.

Benefits

• Full suite of health insurance options.
• Life insurance coverage.
• Retirement plans available based on employment status.
• Tuition reimbursement for further education.
• Pet insurance to cover your furry friends.
• Adoption reimbursement benefits to support new families.
• Variety of associate discounts on products and services.