Receptionist

About the position

The Receptionist is a non-exempt position that reports to the Office Manager, Supervisor, or Department Director. This role provides administrative support by performing receptionist duties, clerical tasks, customer service functions, and non-technical duties within Practices or Departments. The position requires critical thinking, decisive judgment, and the ability to work independently with minimal supervision, especially in stressful environments. The Receptionist is responsible for preparing statistical reports, managing clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data, and maintaining databases. Additional duties include typing documents and correspondence, photocopying, scanning, and faxing. The Receptionist greets visitors and communicates with patients, providers, and other offices, departments, or facilities. This role also involves placing, answering, and directing phone calls, distributing messages, organizing and scheduling meetings and appointments, and maintaining a neat office area. The Receptionist monitors and orders office supplies, handles information requests, reviews files and records, answers inquiries, and responds to incoming work requests. The position also requires coordinating workflow and maintaining records of office activities. In offices or departments that manage payments, the Receptionist performs basic accounting functions such as checking invoices, making deposits, and managing petty cash.

Responsibilities

• Perform receptionist duties and clerical tasks
• Provide customer service functions
• Prepare statistical reports
• Manage clerical functions such as preparing and sending outgoing mail
• Distribute incoming mail and maintain filing systems
• Enter data and maintain databases
• Type documents and correspondence
• Photocopy, scan, and fax documents
• Greet visitors and communicate with patients, providers, and other offices
• Place, answer, and direct phone calls
• Distribute messages and organize meetings and appointments
• Maintain a neat office area
• Monitor and order office supplies
• Handle information requests and review files and records
• Answer inquiries and respond to incoming work requests
• Coordinate workflow and maintain records of office activities
• Perform basic accounting functions such as checking invoices and managing petty cash

Requirements

• High School Diploma or equivalent acceptable

Benefits

• Health (Medical, Dental, Vision) benefits for full-time employees
• 401K benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Student Loan Repayment and Tuition Assistance for qualified applicants
• Professional development opportunities, cross-training and CE dollars