Receptionists/Office Clerical

Mako Industries - Carrollton, TX

Full-time - Entry Level

Carrollton, TX

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Receptionist/Office Clerical at MAKO Industries, you will play a crucial role in ensuring the smooth operation of our office environment. Your primary responsibilities will include answering, screening, and directing calls, as well as greeting vendors, customers, and visitors. You will provide essential administrative support to the office manager, contributing to the overall efficiency of the office. This position requires a commitment to maintaining a professional demeanor and providing excellent customer service at all times. The role operates on a Monday to Friday schedule from 8 am to 5 pm, with an on-call requirement for after-hours and weekends. This flexibility is essential to meet the needs of our business and our clients. You will be expected to manage various administrative tasks, including reviewing and responding to daily internal and external mail, performing general clerical duties such as faxing, copying, and filing, and entering data related to quotations and purchase orders into our computer systems. In addition to these tasks, you will be responsible for resolving customer requests, inquiries, and concerns, acting as a liaison between the office and other key departments within the company, particularly in reference to dispatching. Your ability to adapt to changing priorities and manage your workflow effectively will be critical to your success in this role. You will also be expected to perform other related duties as assigned by management, showcasing your versatility and willingness to contribute to the team.

Responsibilities

• Answer, screen, and direct calls.
• Greet vendors, customers, and visitors.
• Provide administrative support to the office manager.
• Perform administrative and office support tasks.
• Review and respond to daily internal/external mail.
• Perform general clerical duties such as faxing, copying, and filing.
• Conduct data entry including quotations and purchase orders in the computer.
• Resolve customer requests, inquiries, and/or concerns.
• Act as a liaison for the office with other key company departments regarding dispatching.
• Perform other related duties as assigned by management.

Requirements

• Excellent communication and interpersonal skills.
• Proficient in Microsoft Word and Excel.
• Versatility and flexibility to work within constantly changing priorities.
• Acute attention to detail.
• Ability to manage priorities and workflow.
• Ability to work independently and as a team member.