Recon Quality Assurance and Team Lead

Stuckey Ford & Stuckey Subaru • Hollidaysburg, PA

409d • $45,000 - $55,000

About The Position

The Recon Quality Assurance and Team Lead position at Stuckey Ford & Stuckey Subaru is designed for a skilled leader who will enhance reconditioning strategies for quality used vehicles. This role involves ensuring compliance with safety and quality standards, coaching team members, and driving business growth through exceptional reconditioning work. The position requires a hands-on approach to leadership and a commitment to maintaining high standards of excellence in vehicle preparation.

Requirements

• High School Diploma, GED or Equivalent
• Management experience of 2 years (Required)
• Driver's License (Required)
• Strong attention to detail and ability to maintain high-quality standards.
• Proficient in using various tools, electronic platforms and equipment related to digital creativity and technology.
• Excellent organizational and time management skills to handle multiple tasks efficiently.
• Ability to work collaboratively in a team environment and complete individual tasks.
• Flexibility to adapt to changing priorities and deadlines.
• Knowledge of safety protocols and adherence to industry regulations.

Responsibilities

• Ensure compliance with safety and quality standards, following established protocols and guidelines.
• Be a hands-on leader, coach by example, hold team accountable, have extreme ownership.
• Follow all processes to detail body shop vehicles, service department vehicles, and vehicles for resale.
• Verify the cleanliness and appearance of every used vehicle.
• Help production team as needed.
• Fix minor imperfections in aesthetic of used vehicles.
• Work closely with Reconditioning Service Manager, Acquisition Team, Digital Team, and Used Vehicle Director.
• Transport vehicles to various dealerships, vendors, or lots as needed.
• Shop, order and restock all necessary products as needed.
• Maintain the car wash, wash bays, and overhead doors used by department.
• Follow production line process set in place by Used Vehicle Director.
• Help to teach and train new hires.
• Immediately report body damage to Used Vehicle director or Reconditioning Service Manager.
• Continue to learn new products, methods, and tools as needed.
• Utilize Rapid Recon to get vehicles to frontline as quickly as possible.
• Prioritize aged inventory labelled in Rapid Recon.
• Hold production team accountable to keep inventory in the 'Recon' step in Rapid Recon under 2 days in step.
• Ensure a clean and safe working area.
• Empty all trash cans in work area daily.
• Help train and coach new hires.
• Ensure all team members are up to date on all mandatory trainings.
• Manage Reconditioning schedule and paid time off utilizing BambooHR.
• Follow all Stuckey Automotive safety procedures and reporting practices.
• Conduct performance reviews with direct reports annually, and on an as needed basis.
• Follow and enforce Stuckey Automotive disciplinary policy.
• Aid the Used Vehicle Director in ensuring proper staffing levels to maintain reasonable wage expenses including overtime pay.
• Communicate with sales team to problem solve used vehicle problems.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED