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FAMILY SUPPORT SERVICES OF SUNCOAST LLC - Dade City, FL
posted about 2 months ago
Full-time - Entry Level
Dade City, FL
About the position
The Records Assistant at Family Support Services of Suncoast plays a crucial role in maintaining and organizing client files in compliance with federal, state, and agency regulations. This position supports quality assurance functions and ensures timely access to client information, contributing to the overall mission of providing safety and stability for children and families.
Responsibilities
- Prepare assigned file sections according to Federal, State and agency regulations.
- Support various quality assurance functions, including document date sequence and document placement.
- Sort, arrange, and file according to standardized file tab sections, ensuring timely and accurate filing.
- Facilitate customer service access to client files.
- Inspect documents, remove staples, duplicates, and separate documents not appropriate to file.
- File all incoming filing according to standardized file sections per assignment.
- Maintain department case list with a high degree of accuracy.
- Audit filing to ensure all has transferred to the client file.
- Prepare Notice of hearing spreadsheet and notify agencies by e-mail.
- Facilitate access to client case file and greet visitors upon arrival.
Requirements
- High school diploma or GED.
- Two years of office work experience.
- Strong written and verbal communication skills.
- Strong organizational and time management skills.
- Proficiency in Excel and Microsoft Word.
- Ability to work independently with little direct supervision.
- Ability to assess situations and make appropriate recommendations/decisions.
Nice-to-haves
- Experience with PowerPoint.
- Ability to think creatively and solve problems.
Benefits
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Tuition Reimbursement up to $5,250 per year
- Health Insurance with multiple plans
- Employer-paid life insurance
- Well-Being Program
- Generous Paid Time Off (PTO) including additional days
- Paid Holidays including a floating holiday
- Vision Plan
- Short & Long-Term Disability coverage
