Recovery Analyst

$45,760 - $49,296/Yr

BCforward - Pflugerville, TX

Full-time - Entry Level

Remote - Pflugerville, TX

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Recovery Analyst position at BCforward involves performing investigative activities to recover Medicaid provider overpayments on behalf of various health services programs. The role requires ensuring compliance with client due diligence requirements, coordinating across multiple teams, and preparing reports using Microsoft Excel to track outstanding receivables. This is a contract position with a focus on maximizing recoveries while maintaining positive relationships with clients and providers.

Responsibilities

• Perform investigative activities for Medicaid provider overpayment recoveries.
• Ensure recovery activities meet client due diligence requirements.
• Reduce debt aging and maximize recoveries by assembling detailed dispute resolution data.
• Maintain amicable relationships with clients and providers.
• Coordinate across multiple operations/teams to apply recovered funds.
• Prepare routine reporting using intermediate MS Excel skills to identify providers with outstanding receivables.
• Possess comprehensive knowledge of the Texas Medicaid program and provider receivables.

Requirements

• High school diploma.
• 2 years of customer debt collections or customer complaint resolution experience.
• 3 years of Microsoft Excel experience.
• 1 year of Microsoft Word and Outlook experience.

Nice-to-haves

• Community College experience.
• Strong negotiation skills.
• Meticulous attention to detail.

Benefits

• Major medical insurance
• Health Savings Account (HSA)
• Dental insurance
• Vision insurance
• Employer-provided group life insurance
• Voluntary life insurance
• Short-term disability
• Long-term disability
• 401k