This job is closed
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About the position
The Recovery Care Coordinator (RCC) role is focused on providing advocacy support and coordination of services for combat-wounded, ill, and injured Airmen and their families. The RCC works within the Air Force Wounded Warrior Program to enhance the quality of life for these individuals and assist them in their recovery and transition back to duty or civilian life. This position requires strong communication and organizational skills to effectively collaborate with various agencies and ensure that all needs of the service members and their families are met.
Responsibilities
- Provides direct advocacy to support Recovering Service Members (RSMs) and their families.
- Inputs and updates all RSM case data in the case database and provides monthly status updates on active cases.
- Assists with issues related to health care, benefits, pay, entitlements, legal and medical evaluations.
- Collaborates with the Department of Defense (DOD), Veterans Affairs (VA), and non-governmental organizations to maximize benefits for Wounded Warriors and their families.
- Communicates with a multidisciplinary team throughout the continuum of care.
- Aids and guides on high visibility issues related to RSMs.
- Ensures all Comprehensive Recovery Plans (CRP) are developed and updated according to regulations.
- Collects productivity and performance data.
Requirements
- Bachelor's degree in behavioral or social science, preferably with an emphasis in case management or social work from an accredited US-based university.
- Three years of experience in case management or social work.
- Experience in care coordination/case management.
- Excellent organization and communication skills.
- Interpersonal skills to work with multiple agencies.
- Proficiency in MS Office and experience with Database Systems.
- Must be a US Citizen.
- Must be able to pass a background check.
Nice-to-haves
- Strong analytical skills.
- Previous active duty military experience or experience working with Service members or veterans preferred.
