Recovery Case Manager for Residential Facility

BayMark Health Services - Effingham, NH

Full-time - Entry Level

Effingham, NH

Ambulatory Health Care Services

About the position

The Recovery Case Manager (RCM) at BayMark Health Services plays a crucial role in supporting clients in their recovery journey. This position involves regular one-on-one meetings with clients, acting as the primary contact for their families and referral sources, and overseeing the planning and implementation of aftercare. The RCM is responsible for ensuring clients are held accountable for their actions, facilitating communication, and providing necessary support for their outside needs, all while maintaining a compassionate and respectful approach.

Responsibilities

• Help hold clients accountable for their actions in the community and the completion of their work
• Facilitate and provide timely documentation
• Monitor compliance on client contracts, phone policy, buddy relations
• Ensure that all pertinent information is notated on RSS office board at shift change
• Communicate effectively in written, electronic, and oral form
• Make weekly calls to the clients' family and log communication in the EMR
• Schedule all calls and face-to-face meetings with family members and/or loved ones
• Meet with clients at least once a week to monitor the treatment process
• Responsible for executing step downs and discharges
• Upload/delegate current ROIs and aftercare plans into EMR
• Attend required meetings such as Morning Meeting, RCM Meeting, Supervision, Safety Squad, and Quality Assurance
• Make introductions with new clients on caseload within 48 hours of admission and log interactions in the EMR

Requirements

• High school diploma or GED required
• Extensive experience within Mental Health and Substance Use Disorder industry
• Time management skills and the ability to work on multiple projects simultaneously
• Coordinate with all departments and oversee clients' stay at GMTC
• Creation of an after-care plan that realistically meets the needs of the client
• Must meet and maintain all pre-employment requirements including reference checks, background screening, drug screening, DMV check, and license/credential verifications

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic