Recovery Coach Program Coordinator

Arbour Hospital - Boston, MA

Full-time - Mid Level

Boston, MA

251-500 employees

Hospitals

About the position

The Recovery Coach Program Coordinator is a full-time position at Arbour Hospital, working 40 hours per week from Monday to Friday. This role is crucial in overseeing, developing, and expanding the Recovery Coach program, which is part of the hospital's commitment to providing high-quality behavioral health services. Arbour Hospital has been serving the greater Boston area since 1909, with a dedicated medical staff that averages 20 years of practice, ensuring a patient-focused approach to care. The hospital offers a range of services for primary psychiatric and substance abuse disorders, emphasizing individualized treatment plans that cater to the unique needs of each patient. In this position, the Recovery Coach Program Coordinator will be responsible for providing individual and group supervision to Recovery Coaches, assigning cases based on clients' specific needs, and ensuring that all services provided are documented accurately. The coordinator will also play a vital role in networking with community entities to expand programming and gather additional resources for both coaches and clients. This position requires close collaboration with the clinic director and the director of outpatient substance abuse services to ensure that clients have access to the necessary services, both within and outside of the Arbour system. The Recovery Coach Program Coordinator will review incoming referrals for Recovery Coach services, assess the unique needs of each client, and assign them to appropriate Recovery Coaches. Regular supervision sessions will be conducted to support the coaches, and the coordinator will maintain a small caseload of clients needing coaching services. Administrative duties, including clinical documentation and data collection, will also be part of the role, ensuring that all processes are completed in a timely manner.

Responsibilities

• Oversee, develop, and expand the Recovery Coach program at Arbour Hospital.
• Provide individual and group supervision to Recovery Coaches.
• Assign cases based on clients' unique needs.
• Ensure all aspects of services provided are documented appropriately.
• Network with community entities to expand programming and gather additional resources.
• Review incoming referrals for Recovery Coach services from internal and external referral sites.
• Assess the unique needs of each client and assign to a Recovery Coach as appropriate.
• Conduct regularly scheduled group and individual supervision to Recovery Coaches.
• Review client records to ensure services received are appropriately documented.
• Maintain a small caseload of clients in need of coaching services.
• Coordinate and collaborate with the director of substance abuse services, clinic manager, and step-down navigator.
• Complete necessary administrative duties in a timely manner, including clinical documentation, data collection, and reporting.

Requirements

• Bachelor's degree required.
• CADC, LADC, Certified Addiction Recovery Coach (CARC), or related degree preferred.
• Willingness to complete Recovery Coach Supervisor Training within 6 months of hire.
• Demonstrated written and oral communication skills.
• Ability to work well independently and within a team setting.
• Experience in previous leadership roles with demonstrated ability to manage and supervise staff, provide constructive feedback and support, and maintain a positive work environment.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance