Recreation and Parks Administrative Aide - Non-Merit

$33,426 - $59,010/Yr

Baltimore County Government

Full-time - Entry Level

Justice, Public Order, and Safety Activities

About the position

The Recreation and Parks Administrative Aide position is a non-merit role within the Baltimore County Department of Recreation and Parks, designed to provide essential clerical support under general supervision. This position involves a variety of administrative tasks, including comprehensive word processing, typing, and other clerical duties that are crucial for the smooth operation of the office. The role is structured around a regular schedule of 34 hours per week, with the potential for additional hours as needed. The position is available at various locations throughout Baltimore County, MD, and is open to applicants on a continuous basis, meaning that the job announcement may close at any time with little or no notice. Therefore, interested candidates are encouraged to apply promptly. In this role, the Administrative Aide will be responsible for greeting and directing clients and visitors, responding to routine inquiries regarding department programs and policies, and utilizing automated office systems to prepare various documents such as flyers, letters, memos, and meeting schedules. The aide will also be tasked with creating, duplicating, and distributing these materials, as well as establishing and maintaining confidential files and records. Additional responsibilities include assisting with program registrations, preparing personnel-related documents, and operating various office machinery such as computers, photocopiers, and fax machines. The position may also require the creation and maintenance of spreadsheets and databases to track data, as well as scheduling appointments and reserving meeting spaces. The job requires a high school diploma or equivalent, along with at least one year of general clerical experience that involves significant document creation and customer service interaction. Knowledge of modern office methods, proficiency in word processing software, and the ability to communicate effectively are essential for success in this role. The position may involve working fixed shifts or rotating shifts, including evenings, weekends, or holidays as necessary. Physical demands are primarily sedentary, with occasional walking or lifting required. The work environment may be isolated or solitary, located in community offices within parks or campuses. Applicants must also undergo a thorough employment background investigation, including criminal background checks and fingerprinting.

Responsibilities

• Greets and directs clients and visitors
• Responds to inquiries of a routine nature regarding department programs and policies in person, by telephone or by regular or electronic mail
• Uses automated office systems to prepare a variety of flyers, letters, memos, meeting schedules, and other material from draft or specific instructions
• Creates, duplicates, and distributes flyers, letters, memos, and other documents
• Establishes and maintains confidential alphabetical, chronological, or subject matter files and records
• Assists with registration of programs and/or special events
• Assists in preparation of personnel related documents and forms
• Operates office machinery, such as computers, photocopiers, fax machines, calculators, telephones, scanners, and printers
• Creates and maintains office spreadsheets, databases and logs to track data using Microsoft Excel
• Maintains calendars, schedules appointments and meetings, and reserves meeting room facilities or space
• Performs other related duties as required.

Requirements

• High school diploma or an appropriate equivalent
• At least one (1) year general clerical experience in a position that requires significant time spent creating and/or transcribing documents using word processing software
• Extensive telephone and in-person customer service interaction
• Additional education related to secretarial/word processing may be substituted on a year-for-year basis for the required experience
• Knowledge of modern office methods and procedures, including filing systems
• Knowledge of spelling, grammar, and arithmetic
• Knowledge of creating flyers and other marketing materials using Microsoft Publisher desktop publishing
• Knowledge of word processing
• Skill in the operation of office machines as listed in essential duties
• Skill in the use of word processing software
• Skill in responding to inquiries and handling routine complaints
• Ability to communicate effectively
• Ability to perform basic mathematical computations
• Ability to set up and maintain paper and electronic filing systems
• Ability to use automated office systems
• Ability to establish and maintain effective working relationships
• Ability to type from plain copy at a rate of 40WPM

Benefits

• County benefits including health insurance and retirement plans
• Paid holidays and vacation time
• Opportunities for professional development and training