Recreation Program and Office Assistant

Borough of Chambersburg - Chambersburg, PA

Full-time - Entry Level

Chambersburg, PA

Executive, Legislative, and Other General Government Support

About the position

This position is a supportive role to the professional recreation staff in the Recreation Department. The incumbent assists the Recreation Program Coordinator with pre-school sport programs, recreation programs and events, and organization of league-related and Aquatic Center registration information. Additionally, the incumbent provides front office assistance and support to include answering phones, entering registrations and memberships applications, accepting and recording payments per policy, and other office support, as needed or directed. Daily activities are performed under the general guidance of the Recreation Program Coordinator. Receives direct supervision from the Recreation and Aquatic Center Supervisor. Required to work a 40-hour work week, which includes some flexibility with work hours to include some weekends and/or evenings. Overtime and compensatory time will be calculated in accordance with the Fair Labor Standards Act which states that overtime is compensated at the premium (time and one-half) rate for actual time worked in excess of 40 hours of actual work in a workweek.

Responsibilities

• Assists with the instruction of preschool and youth clinics and events
• Assists with compiling team registrations to check for accuracy and completeness
• Assists with advertising and marketing various programs and activities to include visiting various locations to announce upcoming programs and distribute flyers
• Under the direction of the Program Coordinator, assists with the creation of individual flyers/posters for upcoming programs and events
• Assists with accepting and processing Aquatic Center Memberships, rentals, scheduling facilities, registering participants in programs, and handling money
• Performs a variety of supportive miscellaneous duties such as running errands for programs, picking up supplies for upcoming events/programs, and assist with program set-up tasks
• Under the direction of Recreation management, posts information on Social Media sites
• Other program and office-related support duties, including answering phones, entering registrations and membership applications, accepting and recording payments per policy, and responding to customer service-related scenarios
• Maintains good personnel and public relations
• Enforces League prescribed guidelines fairly and consistently, and provides direct, on-site supervision for programs and sports leagues, when necessary
• Assists with the collection of all fees, preparing daily records of receipts and deposits, and in accordance with Borough policy and prescribed procedures
• Works diligently to promote a healthy and positive work environment
• Work professionally with employees of other departments to observe and carry out initiatives of the overall common good of the Borough
• Demonstrates good communications and customer service skills, integrity and commitment to innovation, and fiscally responsible performance
• Performs other duties as assigned and required within the scope of assigned responsibilities

Requirements

• High School diploma or equivalent
• Minimum of one (1) year previous experience working with primary and secondary school-aged children either in a class, program, and/or childcare setting
• Ability to learn and follow Borough policies, rules, procedures, and regulations in a fair and consistent manner
• Intermediate to proficient computer skills with working knowledge of Microsoft Office programs, Adobe, PowerPoint, Excel, Publisher, and email applications
• Ability to communicate effectively, appropriately, and professionally, verbally and in writing
• Basic level clerical accounting and cashiering abilities
• Ability to operate the necessary office equipment correctly
• Ability to multi-task
• Ability to understand, give, and carry out verbal and written instructions successfully
• Good knowledge of and/or the ability to learn on-site protocols, PA codes, operational procedures, and safety policies
• Good knowledge of and/or the ability to learn methods and techniques for providing on-site first aid
• Good knowledge of safe work practices and safety regulations
• Ability to maintain accurate records and submit necessary paperwork as required
• Must respond quickly and calmly in emergency or stressful situations
• Must be able to obtain and maintain required certifications and licenses by the Commonwealth of Pennsylvania and/or other governed entity where applicable

Nice-to-haves

• Sports-related background (education and/or experience) preferred

Benefits

• Hourly rate of $22.94
• Flexible work hours including some weekends and/or evenings
• Overtime compensation at time and one-half for hours worked over 40 in a workweek