Mercury Co.Ltd - Portland, OR

posted 3 days ago

Full-time
Portland, OR
Ambulatory Health Care Services

About the position

The Recruiter for CS & Risk Operations at Mercury will play a crucial role in supporting the hiring process for various roles within the Customer Support, Risk, and Operations teams. This position involves managing the full cycle recruiting process, from sourcing candidates to extending offers, while ensuring a positive candidate experience and promoting diversity and inclusion within the hiring process.

Responsibilities

  • Run a full cycle recruiting pipeline end to end across various teams and roles within the Risk and Customer Support orgs.
  • Source passive candidates, conduct phone screens, keep candidates updated and moving quickly throughout the process, extending offers, and offer negotiations.
  • Work closely with managers and interviewers to build high-performing, diverse teams.
  • Make a warm and genuine first impression on candidates and act as the living embodiment of our cultural values.
  • Develop a deep understanding of Mercury's values, brand, and product.
  • Be a strategic partner to hiring managers and interviewers, and guide them to make the best decisions on candidates.
  • Monitor pipeline performance and make data driven decisions.
  • Champion diversity and inclusion initiatives.
  • Actively think of ways to improve and scale recruiting processes.

Requirements

  • Have a bachelor's degree or something you feel is equivalent.
  • Have 2+ years of full-cycle recruiting experience, from sourcing to closing.
  • Have recruited for similar roles in the past.
  • Experience running full cycle recruiting on high volume or evergreen roles is a huge plus, but not required.
  • Be excited to learn new areas of the business, partner with different hiring managers, and be willing to take on new roles as they come up.
  • See yourself as an expert sourcer and enjoy seeking out passive talent.
  • Have an almost psychic level of empathy and intuition.
  • Communicate with clarity, thought, and precision.
  • Enjoy building diverse, inclusive, and high-performing teams.
  • Think about how to automate as much of your job as possible, and have a bias towards action.
  • Keep track of what you're working on, even when you're working on a hundred different things.
  • Genuinely love recruiting and all that comes with it!

Nice-to-haves

  • Experience running full cycle recruiting on high volume or evergreen roles is a huge plus, but not required.

Benefits

  • Highly competitive salary and equity ranges within the SaaS and fintech industry.
  • Regular updates to compensation based on reliable survey data.
  • New hire offers based on experience, expertise, geographic location, and internal pay equity.
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