Recruiting and Engagement Coordinator

$45,000 - $55,000/Yr

Home Instead - Peachtree City, GA

Full-time - Entry Level

Peachtree City, GA

1-10 employees

Nursing and Residential Care Facilities

About the position

The Recruiting and Engagement Coordinator at Home Instead is responsible for overseeing the recruitment and engagement of Care Professionals, ensuring that the organization meets its staffing needs while maintaining a positive workplace culture. This role involves managing the end-to-end recruitment process, developing recruitment strategies, and fostering relationships with both employees and clients to enhance the lives of aging adults in the community.

Responsibilities

• Answer each employment inquiry in a friendly, professional, and knowledgeable manner.
• Develop and implement new recruitment strategies online and within the community.
• Manage recruitment ads and post positions as necessary.
• Check in frequently with leads within the applicant tracking system.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Conduct reference checks, criminal background checks, motor vehicle checks, and drug screens on all Care Pros.
• Create and maintain all employment records including I-9 and W-4 forms.
• Schedule and conduct Care Pro orientation and training to meet Home Instead® Standards.
• Monitor, mediate, and log all client and Care Pro activity utilizing the software system.
• Evaluate and update all orientation and training materials as needed.
• Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients, and family members.
• Adhere to all company policies, procedures, and business ethics codes.
• Schedule and conduct Care Pro annual reviews and regular performance conversations.
• Develop engagement strategies to promote Care Pro retention and satisfaction.
• Plan and successfully execute all Care Pro meetings.
• Monitor compliance for local and federal labor and safety laws.

Requirements

• High school graduation or equivalent.
• One year of related business experience or an equivalent combination of education and work experience may be considered.
• Must possess a valid driver's license.
• Excellent oral and written communication skills.
• Ability to work independently and maintain confidentiality.
• Effective interpersonal skills and sound judgment.
• Knowledge of the senior care industry.
• Ability to organize and prioritize work.
• Proficient in Excel and Word.

Nice-to-haves

• Experience in senior care.
• Ability to work evenings or weekends as required.

Benefits

• Performance incentives (bonus eligible)