Recruitment/Benefits Coordinator

$45,760 - $45,760/Yr

Advocates - Framingham, MA

Full-time - Entry Level

Framingham, MA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Human Resources Coordinator plays a vital role in providing administrative support to the Recruitment and Benefits Teams. This position involves responding to inquiries, conducting reference checks, coordinating sourcing efforts, and monitoring benefit programs while ensuring compliance with relevant documents and tasks. The ideal candidate will be detail-oriented, possess strong communication skills, and maintain confidentiality in HR matters. The role offers flexibility with options for fully on-site or hybrid work arrangements.

Responsibilities

• Provide overall administrative support to the recruitment and benefits teams including maintaining and processing documents and records.
• Serve as customer service contact for benefit and recruitment teams; respond to manager, employee, and applicant inquiries.
• Coordinate candidate sourcing efforts.
• Post job advertisements on a variety of job boards and outreach advertising opportunities to obtain costs and availability.
• Register the company for external hiring events, secure representation, and maintain hiring event schedule.
• Establish and maintain relationships with local colleges and career centers.
• Support new hire and onboarding processes, coordinating with other departments and ensuring compliance with paperwork.
• Conduct and track reference checks for potential new hires as needed.
• Assist in the maintenance of various employee benefit programs.
• Enter data for benefits transactions and conduct benefits informational sessions for staff.
• Ensure accurate accounting and reconciliation of benefits premiums and billing, investigate discrepancies, and provide information in non-routine situations.
• Support events and information sessions with external vendors, including scheduling and on-site management of the event.
• Attend and actively participate in supervision and staff meetings.
• Perform all duties in accordance with the agency's policies and procedures.

Requirements

• High school diploma or equivalent degree and 1-2 years' experience in an office and/or customer service setting.
• Strong computer skills, with experience in Microsoft Office Suite required.
• Experience with recruiting software such as iCIMS and HRIS systems such as ADP is a plus.
• Strong customer-service orientation and ability to communicate effectively, both orally and in writing.
• Ability to maintain a professional approach and handle confidential materials.

Nice-to-haves

• Demonstrated understanding of and competence in serving culturally diverse populations.
• High energy level, superior interpersonal skills, and ability to work in a team atmosphere, as well as independently.

Benefits

• Flexible work arrangements (fully on-site or hybrid)
• Supportive work environment that values diversity and inclusion