Recruitment & Community Coordinator (In-Field Recruiters)

KIPP Public Schools - Austin, TX

Full-time - Entry Level

Austin, TX

51-100 employees

About the position

The Student Enrollment and Data Team is focused on ensuring that schools are fully enrolled so that students are free to create the future they want for themselves and their communities. The team supports this vision through application acquisition and family onboarding, cultivation, and persistence. The Recruitment and Community Coordinator (RCC) is responsible for outreach, community engagement, and implementing an annual student recruitment plan that aligns with our region's student recruitment goals. This individual will be expected to spend the majority of their time focused on application acquisition efforts in the community. To be successful in this role, an RCC brings a track record for implementing successful recruitment strategies by using diverse in-field tactics, building relationships with neighborhood partners, and meeting weekly targets. An RCC should be comfortable working in an environment that requires you to juggle multiple priorities and competing deadlines, while never losing sight of the overarching goals and desired outcomes. An RCC must be available to work flexible hours, including some nights, weekends, and holidays.

Responsibilities

• Responsible for contributing to an overall application goal for the region through participation in recruitment activities.
• Prepares for and executes recruitment activities which may include: block walking, tabling, and participating in community events across the entire region.
• Effectively pitches KIPP Texas as a school option to prospective families in the field to meet the application goal set for the intended recruitment activity.
• Maintains weekly field plans on an ongoing basis to track recruitment investments, outcomes, and returns on investment.
• Orients volunteers during recruitment activities to accomplish assigned functions.
• Drops off collateral and relevant marketing materials to businesses, daycare partners, apartment complexes, nonprofits, etc. to build awareness of our academic offerings.
• Follows up with prospective community partners to secure potential recruitment opportunities or other resources.
• Calls, texts, and emails families with an outstanding offer to attend KIPP Texas.
• Maximizes acceptance rate for the region by providing families with the information they need to make an informed decision about accepting an offer.
• Joins weekly check-ins with manager to get ongoing direction, feedback, and coaching.
• Participates in quarterly meetings and monthly professional development opportunities.
• Fields recruitment-related inquiries from School Leaders and Operations Leaders.
• Works closely with the Family Engagement Specialists at each school to identify opportunities for collaboration.
• Uploads all leads collected in the field into our CRM system.
• Executes daily SchoolMint actions, which include applying priority validations, removing duplicate and current student applications, and updating unconfirmed addresses or phone numbers.
• Other duties as assigned.

Requirements

• Bachelor's degree from an accredited institution and / or 4 years or similar experience.
• Bilingual in English and Spanish preferred.
• Job-related experience with recruitment-related work preferable in a business, nonprofit, education, community engagement, or advocacy organization.
• Strong cultural competency skills, including the ability to communicate and work effectively with a diverse population.
• Strong planning and project management skills, with an ability to juggle multiple priorities simultaneously.
• Excellent interpersonal skills and an energetic attitude; ability to successfully engage, cultivate, and steward relationships with community members and organizational partners effectively and quickly build rapport.
• Excellent time management and organizational skills.
• Exceptional attention to detail.
• Highly motivated and self-starter / self-directed learner with a 'whatever it takes' attitude to work independently and as a team player.
• Unquestioned integrity and commitment to the KIPP Texas mission and community.
• Service-oriented, able to adapt to a changing environment while applying flexibility to work under pressure and remaining calm amid competing demands.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) and Google applications (Sheets, Docs, Google Drive), with the ability to quickly learn new technologies (SchoolMint, Slack, video conferencing apps, etc.).
• Must have reliable transportation to travel between campuses and to and from community events/meetings.

Benefits

• Salary is based on years of experience, degree of education, and level of expertise.
• Eligible to participate in all KIPP Texas' benefit plans.
• KIPP Texas offers a robust variety of benefits choices with competitive rates, including medical, dental, and vision options, life insurance, fertility, and disability plans starting as low as $25/month.