Red Lion Hotel Kalispell Banquet Server - On-Call

Sonesta Hotels • Kalispell, MT

394d

About The Position

The Banquet Server at Red Lion Hotel Kalispell plays a crucial role in delivering exceptional guest service by welcoming guests, taking orders, and serving food and beverages in a friendly and timely manner. This position requires adherence to cleanliness and sanitation guidelines while maintaining supplies and ensuring a positive dining experience for guests.

Requirements

• Two years of experience as a server in a full-service restaurant preferred, preferably in a fine dining establishment.
• High school diploma or General Education Degree (GED) preferred.
• Food handlers and TIPS certificates required.
• Previous front-facing guest service experience required.
• Must read, write, and speak the English language fluently.

Nice To Haves

• Experience with computerized cash registers preferred.
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet and acknowledge all arriving guests in a prompt and professional manner.
• Engage and interact with guests as appropriate.
• Respond to all guests' questions and requests.
• Demonstrate complete knowledge of the food and beverage menu.
• Serve food and beverage orders after checking for correct temperature, appearance, and portions.
• Refill food and beverages when necessary.
• Operate POS system and ensure food orders are verified and transmitted promptly.
• Adhere to all cash handling and credit card policies and procedures.
• Periodically check-in with tables to ensure guests' expectations are being met and exceeded.
• Maintain proper condition and cleanliness of dining areas, stations, and servicing equipment.
• Complete all closing duties and reports as assigned.
• Adhere to established safety and sanitation guidelines.
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED