TEKsystems-posted about 1 year ago
$48,360 - $48,360/Yr
Full-time • Entry Level
Tempe, AZ
10,001+ employees
Professional, Scientific, and Technical Services

The Referral/Authorization Coordinator will be a key member of the Advanced Tasking Team, responsible for managing and coordinating complex healthcare authorizations and referrals. This role involves direct interaction with patients, insurance providers, and internal teams to ensure efficient processing of orders and authorizations, particularly in female health procedures. The position emphasizes administrative and customer service skills, requiring a proactive approach to meet performance metrics and service level agreements.

  • Consult Orders for Specialist Office Visits
  • Procedure Orders for various medical imaging and procedures
  • Prescription Authorization for high-cost specialty medications
  • Provider Support for clinically urgent tasks
  • Assist patients with authorization and scheduling of complex female health procedures
  • Process referrals and authorizations
  • Maintain service level agreements in complex insurance authorizations
  • Meet or exceed performance requirements for a minimum of 6 months, handling 200+ tasks per week
  • Engage in administrative and customer service interactions with patients and insurance providers
  • At least 2 years of experience completing referrals and navigating complex insurance portals
  • Experience in a highly productive department with strong metrics accountability
  • Positive, collaborative attitude with strong team engagement
  • Experience working in a national healthcare organization
  • Familiarity with different EMRs
  • Medical, dental & vision insurance
  • Critical Illness, Accident, and Hospital insurance
  • 401(k) Retirement Plan with pre-tax and Roth options
  • Voluntary Life Insurance & AD&D for employee and dependents
  • Short and long-term disability insurance
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid Time Off (PTO), Vacation, or Sick Leave
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