This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Frye Regional Medical Center - Catawba, NC
posted 2 months ago
Full-time - Entry Level
Catawba, NC
1,001-5,000 employees
Hospitals
About the position
The Referral Coordinator plays a crucial role in the healthcare system by managing the coordination, processing, and obtaining prior authorizations for medical referrals. This position involves collaboration with medical providers and support staff to ensure effective communication and successful tracking of referrals, ultimately enhancing patient care.
Responsibilities
- Coordinate and process medical referrals for services/procedures as requested by medical providers.
- Obtain prior authorizations and request necessary reports for referrals.
- Gather pertinent information via EHR or from the clinical team to complete the pre-authorization/referral process accurately.
- Respond to and document phone calls and requests from patients in a timely manner, reviewing details and expectations about referrals.
- Utilize third-party payer/insurance portals as needed for referral processing.
- Cross-train with other Referral Coordinators to learn processes related to various service lines.
Requirements
- High School Diploma or Equivalent required.
- Associate's Degree preferred.
Benefits
- Medical, Dental, and Vision plans from a variety of competitive options.
- HSA contributions.
- 401(K) retirement plan contributions.
- Generous Paid Time Off.
- Accident & Critical Illness Insurance.
- Prescription Assistance with OptumRx.
- Income protection programs including life insurance and Short/Long-term Disability.
- Employee Assistance program providing emotional, legal, financial, and daily life support.
- Free travel and entertainment discount program.
