This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Referral Coordinator
Coastline Orthopaedic Associates - Fountain Valley, CA
posted about 2 months ago
About the position
We are seeking a Referral Coordinator to join our healthcare team, responsible for managing and expediting patient referrals to specialty offices. This role involves various administrative tasks to support patients by ensuring timely and accurate referral documentation is sent to different departments within our facility. The ideal candidate will work collaboratively with a small team to maintain patient safety and enhance service delivery.
Responsibilities
- Expediting patient referrals to specialty offices
- Completing referral requests as needed
- Faxing and sending medical records to various departments for processing
- Maintaining ongoing tracking and appropriate documentation on referrals
- Ensuring complete and accurate registration, including patient demographic and current insurance information
- Assembling information concerning patient's clinical background and referral needs
- Providing appropriate clinical information to specialists
- Contacting review organizations and insurance companies to ensure prior approval requirements are met
- Providing specific medical information to financial services to maximize reimbursement to the hospital and physicians
- Reviewing details and expectations about the referral with patients
Requirements
- Proven work experience as a Referral Coordinator or similar role
- Strong customer service focus
- Effective verbal and written communication skills
- Teamwork orientation
- Relevant training and/or certifications as a Referral Coordinator
- Experience in insurance verification, PPO, HMO, and requesting and submitting authorizations
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
