Universal Health Services - Franklin, TN
posted 16 days ago
About the position
At Rolling Hills, our mission is to offer compassionate, safe, effective behavioral healthcare treatment. We use solution-focused strategies and diligently strive for a safe and positive environment for patients, families, and employees. We never forget that we provide care and comfort to people in need. Rolling Hills Hospital is hiring for Referral Nurses to work in the Call Center of the hospital. The Referral Nurses must be Registered Nurses (RN) or Licensed Practical Nurses (LPN) and will help coordinate and process admissions into the hospital. The Referral Nurses will review incoming referral calls and faxes, and manage the facility's bed-board, making sure to maintain an accurate representation of bed availability and placement for patients. THIS IS AN ON-SITE POSITION. No remote option available.
Responsibilities
- Coordinate and process admissions into the hospital.
- Review incoming referral calls and faxes.
- Manage the facility's bed-board to maintain accurate bed availability and placement for patients.
Requirements
- Graduate of an accredited nursing school.
- Currently licensed to practice by the Tennessee Board of Nurse Examiners as a Registered Nurse or Licensed Practical Nurse.
- Current CPR certification (training provided).
- Current Handle With Care (HWC) certification (training provided).
- Experience in psychiatric evaluation, triage, and crisis stabilization preferred.
- Strong assessment skills required.
- At least three years of acute psychiatric experience preferred.
- Managerial experience preferred.
- Excellent attention to customer service.
- Ability to interact effectively with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes.
- Effective oral and written communication skills.
- Basic data entry skills preferred.
- Proficiency in critical thinking skills related to psychiatric nursing.
- Physical nursing assessment skills and emergency management of psychiatric patients is essential.
- Understanding of EMTALA guidelines, mandatory screening agent usage, and HIPAA regulations knowledge preferred.
Nice-to-haves
- Certification by the American Nurses Association Credentialing Board is preferred.
Benefits
- Competitive Compensation and Generous Paid Time Off
- Full Benefits (Medical, Dental and Vision) after 31 days
- Tuition Reimbursement
- 401(k) with company match
- $3 Weekend days; $4 Weeknights; $7 Weekend Nights
