Refinish Technician

$43,680 - $49,920/Yr

Gerber Collision & Glass - Perry, GA

Full-time - Entry Level

Perry, GA

5,001-10,000 employees

Repair and Maintenance

About the position

The Refinish Technician at Gerber Collision & Glass is responsible for delivering exceptional customer experiences through meticulous refinishing of vehicles, ensuring they are restored to pre-accident condition. This role involves working collaboratively with team members to meet key performance indicators (KPIs) and adhering to quality standards throughout the refinishing process.

Responsibilities

• Ensures consistent execution of WOW (Wow Operating Way) plan
• Provides positive energy when interacting with customers or team members
• Refinishes vehicle as per insurance guidelines and Assured Automotive's quality standards
• Inspects body and prep repairs for deficiencies that may impact the quality of the refinish process; advises production supervisor as required
• Accountable for ensuring all required line items as per the Repair Orders (RO) are completed to meet Assured's quality standards
• Performs all refinish procedures according to factory specifications and Assured procedures
• Ensures all paint deficiencies are corrected through wet sand and polishing
• Ensures all formulations, preparations, top coating and curing meet OEM recommended standards for proper application sequence, timing and materials usage
• Maintains efficient paint material cost as per Assured KPIs
• Completes surface preparation, vehicle masking, priming and top coating as required
• Applies all primers, sealers, basecoats, colour coats and clear coats with correct formulations as per paint manufacturer specifications
• Accurately mixes paint to ensure quality colour match
• Immediately notifies the Repair Planner of any additional damage that does not appear on the RO
• Assists management in the recommendation and implementation of new equipment
• Knows status of assigned vehicles and helps problem-solve on getting and keeping all vehicles on schedule for on-time delivery
• Consistently utilizes all required safety equipment and follows proper refinishing procedures in compliance with Ontario Health & Safety guidelines
• Adheres to all requirements for hazardous waste disposal
• Follows vendor procedures to maintain all tools and equipment, including maintenance of paint booth and booth filters
• Explains technical diagnoses and needed repairs to non-mechanical individuals which may include other teammates and customers as required
• Continuously learns new technical information and techniques in formal training sessions to stay updated with rapidly changing automotive technology
• Completes the Quality Control (QC) Checklist before moving vehicle to next department
• Maintains a clean and orderly production area throughout the workday, ensuring a final clean up at the end of the day
• Works in accordance with daily production schedule as directed by Production Supervisor
• Advises production supervisor of collision repair problems that may have been overlooked that impact the production process
• Supports all team members when required
• Participates in monthly Health & Safety and staff meeting if required
• Attends training, information sessions and workshops recommended by Store Manager
• Maintains the Assured KPIs (Sales/ GP/ NP/ CSI/ AR/ CT&TT)
• Upholds Assured's Core Values: Honesty, Integrity & Respect
• Adheres to Assured's Policies and Procedures, according to established business practices
• Actively participates in daily production meeting with the Management Team as required
• Consistently demonstrates actions and behaviors supporting our '10 Promise'

Requirements

• High School Diploma or equivalent
• A minimum of 2 years previous experience in a collision repair facility refinish role
• Provincial College of Trades Member preferred
• PPG Certification preferred
• I-Car Registered (working towards Gold Class certification)
• Knowledge of manufacturers' repair/refinishing processes & adherence to Assured's processes
• Ability to use selected vendor materials and general supplies efficiently and cost effectively
• Demonstrated commitment to continued learning by attending Assured/ Industry related training
• Communicate effectively, both verbally and in writing
• Strong attention to detail and a high degree of accuracy
• Ability to interpret work scope from vehicle estimates or work orders
• Comprehensive knowledge of vehicle repair practices
• Effectively work in a fast-paced environment, demonstrating multi-tasking ability while working under pressure

Nice-to-haves

• Experience with waterborne paint systems
• Familiarity with collision repair software

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid holidays
• Paid parental leave
• Annual Paid Time Off (PTO) plans
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend