Refugee Mental Health Manager

$78,000 - $88,000/Yr

Jewish Family Service Of Colorado - Denver, CO

Full-time - Mid Level

Denver, CO

Social Assistance

About the position

The Refugee Mental Health Manager at Jewish Family Service of Colorado is responsible for leading and managing the Refugee Mental Health Team. This role involves overseeing daily operations, managing grants, and providing clinical services to refugee clients. The manager will work closely with the Operations Manager, Clinical Supervisor, and Director of Mental Health to ensure quality care and program effectiveness.

Responsibilities

• Assist in training and evaluating staff to maintain quality care within the Refugee Mental Health program.
• Direct the day-to-day operations of the program and implement programmatic and administrative policies and procedures to attain program goals and objectives.
• Facilitate budget planning and implementation.
• Complete performance evaluations in collaboration with the clinical supervisor and provide appropriate coaching to ensure employees perform at satisfactory levels.
• Provide clinical services and case management to refugee clients.
• Make programmatic and administrative recommendations aligned with the agency/program goals and objectives and implement improvements as needed.
• Manage all related grants and reporting for the RMH team.
• Facilitate Team meetings and oversee/coordinate psychiatric medication management with a consulting psychiatrist.
• Provide supervision and support to RMH Refugee Systems Navigator, RMH Administrative Assistant, therapists, and interns.
• Promote cooperative working relationships and a positive team atmosphere.
• May manage or assist with RMH referrals.
• Oversee the interview and hiring process.
• Oversee and monitor productivity standards.
• Facilitate chart compliance along with the Operations Manager and Clinical Supervisor.
• Serve on agency committees, working groups, and other community bodies as assigned.

Requirements

• Master's Degree in Social Work, Psychology, or Counseling Psychology.
• License required: LCSW, LPS, LMFT, Psy.D, PhD.
• Minimum of 3 years of experience in trauma-informed behavioral health services.
• Experience in program management and staff supervision.
• Strong organizational skills and ability to manage multiple program components.
• Commitment to serving diverse populations, particularly refugees and trauma survivors.
• Ability to adapt program components to consider the cultural specifics and behavioral health needs of individuals and families.

Nice-to-haves

• Microsoft experience is preferred.
• Medicaid and Medicare billing knowledge is a plus.
• Bilingual is a plus.
• Ability to work some evenings.
• Ability to relate effectively with clients from diverse cultures.