REFUGEE RESTTLEMENT CASE MANAGER

$39,000 - $40,000/Yr

ACCULTRATION FOR JUSTICE ACCESS & P - Pittsburgh, PA

Full-time - Entry Level

Pittsburgh, PA

About the position

The Refugee Resettlement Case Manager at Acculturation for Justice, Access and Peace Outreach (AJAPO) plays a crucial role in supporting newly arriving refugees in the Greater Pittsburgh area. This position involves providing essential services for a period of 90 days, from pre-arrival preparations to post-arrival support, ensuring that refugees have the necessary resources and guidance to successfully integrate into their new environment. The Case Manager acts as an ambassador for AJAPO, delivering high-quality services and fostering a welcoming atmosphere for clients.

Responsibilities

• Create pre-arrival files and make pre-arrival referrals with all necessary documentation.
• Welcome refugees at the airport and support them to get to their new homes.
• Provide timely post-arrival services to ensure that newly arriving refugees have living essentials.
• Provide and support referrals to social security and welfare offices and health care providers.
• Provide referrals to Employment and English as a Second Language (ESL) services.
• Orient new refugees on the public transportation system and their new environment.
• Conduct individualized self-sufficiency plans for each family member of newly arriving refugees.
• Conduct cultural orientation and assessments for newly arriving refugees.
• Perform required home visits during the 90 days (at least 4 visits).
• Provide direct case management for newly-arrived refugees in accordance with resettlement guidelines.
• Write and maintain accurate case notes and other documentation of services on-time.
• Develop community contacts with other social service providers.

Requirements

• Bachelor's Degree in Social Work, Humanities, Education or similar degrees.
• Three years or more of related applicable work experience with refugee and immigrant communities.
• Flexibility to work some evenings or weekends as needed.
• Strong interpersonal skills and ability to work with diverse groups.
• Excellent organizational skills.
• Ability to effectively use standard office equipment and software programs.

Nice-to-haves

• Experience in other languages and cultures preferred.
• Ability to conduct one-on-one advocacy and educational presentations.

Benefits

• Health insurance
• Life insurance
• Paid holidays
• Retirement plan