Region Vice President of Operations

- Senior

Kennesaw, GA

Administrative and Support Services

About the position

Reporting to the Regional President, this position is responsible for evaluation of and development of Area and Branch leadership in the area of client financial performance. Identifies and troubleshoots underperforming AVP's and Branch Managers (BM's). Develops, implements, and manages processes and tools that drive effective monitoring and accountability for client management teams. Manages onboarding and coaches new AVP's and BM's.

Responsibilities

• Analyzes operational and financial indicators to continuously improve performance; assists in ensuring profitable operations by reviewing appropriate reports.
• Audits client financial accounts. Monitors and analyzes the performance of programs, processes, and organizational units within the service delivery model.
• Troubleshoots underperforming client accounts. Develops recommendations for improvement; and facilitates implementation within designated account(s).
• Provides leadership and guidance in continuous quality improvement efforts; designs, implements, and manages change initiatives.
• Maintains communication with region leadership to ensure that management priorities and concerns are properly incorporated and addressed.
• Develops and manages account planning processes, tools, and templates; provides support and technical expertise to client leadership teams.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; ensures that staff members understand and comply with applicable laws, regulations, policies and procedures.
• Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.

Requirements

• Bachelor's degree and 10 or more years of experience in a field related to the security industry and/or business management.
• Substantial, progressively responsible experience in the security industry, including supervisory experience.
• Certified Protection Professional (CPP) designation or other professional designation highly desirable.
• In depth knowledge of security operations.
• Success in business development and administration, and human resources management.
• Skill in performing financial analysis and promoting legal and ethical practices.
• Use of personal computer and spreadsheet software.
• Ability to think strategically, synthesize business/financial data and develop innovative solutions.
• Excellent planning, organizing and leadership skills.
• Excellent oral and written communications skills, including executive-level presentations.
• Strong customer service and service delivery orientation.
• Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
• Ability to be an effective leader and member of project teams.
• Ability to facilitate progressive change.
• Ability to take initiative and achieve results.