ABM Industries - Troy, MI
posted 22 days ago
Full-time - Mid Level
Troy, MI
10,001+ employees
Specialty Trade Contractors
About the position
The Regional Account Manager (RAM) is responsible for providing sales leadership for strategic accounts within the Automotive Industry. This role involves partnering with key customer management and stakeholders to identify, plan, and execute growth strategies for large-scale facilities services initiatives, including janitorial services, facility services engineering, and parking management. The RAM will also be responsible for financial performance, P&L management, and ensuring the quality and implementation of ABM programs.
Responsibilities
- Partnering, consulting, and communicating with key existing client management and internal stakeholders.
- Identifying, planning, and executing growth strategies and tactics for existing clients.
- Assisting in the retention/re-bid RFP process with current customers.
- Supporting operations with tracking and recording all escalations within the existing client base.
- Conducting account visits with operations to identify additional opportunities.
- Presenting information to clients during key meetings and reviews.
- Facilitating the QBR/CBR process with operations.
- Facilitating internal growth through cross-selling and expansion.
- Possessing knowledge of ABM's full suite of services and capabilities to ensure customer awareness.
- Meeting and exceeding fiscal quotas.
Requirements
- Minimum of 5 years of relevant professional experience.
- Bachelor's degree preferred or equivalent level of professional experience.
- Minimum of 4 years of major account experience.
- Minimum of 2 years of experience in the services sector.
- Strong knowledge and experience in account management within the Automotive facilities services industry.
- Successful track record in selling and/or growing large, complex accounts.
- Ability to communicate and present effectively to all levels including executive.
- Proficient in Microsoft Office or related software.
- Knowledge of assigned territories.
Benefits
- Comprehensive benefits package offered by ABM.
