Regional Account Manager

$95,000 - $105,000/Yr

ServiceMaster - Remote, OR

Full-time - Mid Level

Remote, OR

1,001-5,000 employees

Administrative and Support Services

About the position

ServiceMaster employs empowered and engaged teams, delivering growth in an ever-evolving world. Our goal is to double in size over the next few years, which means ambition and risk-taking are part of our daily life. If you are tired of the status quo and complacency, join our team to help franchisees dominate in their respective areas. You'll be around other winners chasing big goals, guaranteed to bring out the best work of your career!

Responsibilities

• Collaborate with National Account Executives and Sales Leadership on growth strategies specific to retain and expand services provided to existing national customers.
• Develop, manage, and implement selling strategies with sales and claims leaders within assigned accounts to drive profitable revenue growth and increase market share.
• Identify opportunities with potential customers to shift market share and achieve revenue targets.
• Develops, manages, and implements selling strategies with target accounts.
• Strengthen relations with franchise network to execute on opportunities presented by National Customers.
• Partner with franchise network on residential/commercial sales events to increase brand and program awareness in respective markets.
• Provide feedback from customer and network experiences to National Account Manager to support client retention and growth strategy.
• Support the implementation of new programs and new services to drive account penetration.
• Coordinate and leverages internal resources, including the account management team, operations, marketing, etc. to drive revenue growth, customer satisfaction, and account retention.
• Work with Marketing to assist in the coordination of events and communications to new and existing customers.
• Attend customer and industry events and lead customer meetings.
• Handle client and network service issues through resolution, including tracking and reporting.
• Collect and apply market and customer intelligence.
• Support national tasks as directed by sales management.

Requirements

• Experience within Commercial, Restoration, or Insurance industries required
• Bachelor's degree or equivalent business experience
• 2-5 years of experience in account management role in a services industry responsible for large B2B customer relationships
• Strong relationship management skills to build sales momentum to drive growth
• Strong competitive selling capabilities and thinking
• Excellent verbal and written communication skills
• Excellent presentation skills
• Ability to collaborate with and influence others
• Experience with Salesforce or equivalent CRM tool

Benefits

• Medical, Dental, and Vision start the first day of the month following your date of hire
• 401 (k) match
• 15 days paid time off and paid holidays, including 2 floating holidays
• Career growth and advancement