Regional Business Office Manager/ Director of Accounts Receivable

Stellar Health Group - Winchester, MA

Full-time - Manager

Winchester, MA

About the position

The Regional Business Office Manager/Director of Accounts Receivable is responsible for overseeing the business office operations and accounts receivable tasks within assigned facilities. This role includes providing support during vacancies, conducting financial tracking calls, and ensuring effective management of accounts receivable balances. The position requires a strong understanding of accounts receivable processes and the ability to guide facility managers in resolving outstanding balances.

Responsibilities

• Provide facility assistance with daily business office needs and AR tasks during BOM vacancy, leave of absence, or vacations.
• Be fluent in all tasks outlined in the BOM job description.
• Conduct weekly financial tracking calls with assigned facilities to ensure AR balances and/or priority cases are being worked effectively.
• Discuss top AR balances of residents and provide guidance to facility BOM on resolution.
• Determine the need to escalate cases using appropriate methods.
• Implement proper notation of AR collection efforts via random audits of accounts.
• Ensure proper use of AR programs by conducting random audits and providing continued training as necessary.
• Conduct audits to determine cognitive appropriateness of residents' ability to sign over funds via RFMS and/or electronic payment methods.

Requirements

• Experience in business office management and accounts receivable processes.
• Strong communication skills for conducting financial tracking calls and discussions with facility managers.
• Ability to conduct audits and provide training on AR programs.