Regional Business Office Manager

$80,000 - $80,000/Yr

Management MCOA - Albuquerque, NM

Full-time - Mid Level

Albuquerque, NM

About the position

The Regional Business Office Manager is responsible for overseeing the financial operations of multiple facilities within the Albuquerque, NM market. This role involves managing billing, collections, and revenue cycle processes, ensuring compliance with healthcare regulations, and providing leadership and training to business office staff. The position requires significant travel (up to 50%) to support various facilities and collaborate with facility managers and the Chief Revenue Cycle Officer.

Responsibilities

• Managing Billing and Collections: Ensuring accurate and timely billing of services provided to patients, following up on outstanding payments, and coordinating with insurance companies to resolve any billing issues.
• Revenue Cycle Management: Oversee the entire revenue cycle process, including making sure each facility verifies insurance coverage/benefits, requests authorizations, and verifies common working files.
• Financial Analysis: Analyzing financial data and reports to identify trends, patterns, and areas of improvement. Providing recommendations to management for enhancing revenue.
• Compliance and Regulatory Compliance: Ensuring compliance with relevant healthcare regulations and guidelines, such as HIPAA, Medicare, and Medicaid.
• Staff Management and Training: Supervising and training business office staff, ensuring they are knowledgeable about billing guidelines, billing procedures, and compliance requirements.
• Performance Monitoring: Monitoring key performance indicators (KPIs) related to revenue cycle management, such as accounts receivable and days in accounts receivable.
• Technology Utilization: Utilizing healthcare information systems and revenue cycle management software effectively.
• Patient Interaction: Assisting patients with questions regarding billing, insurance coverage, and payment options.
• Financial Reporting: Preparing financial reports, analyzing financial data, and presenting findings to senior management.
• Collaboration and Communication: Collaborating with other departments to ensure coordination and alignment in revenue cycle management processes.

Requirements

• Bachelor's degree in Accounting, Business, or a related field.
• Minimum of three (3) years' experience in accounts receivable, collections, or a similar role.
• Extensive working knowledge of EMR software and billing portals.
• Proficient in Microsoft Office applications with at least 5 years of experience.

Nice-to-haves

• Minimum of five (5) years' experience in accounts receivable, collections, or a similar role.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance