Johnson & Johnson - Albuquerque, NM

posted 5 days ago

Full-time - Mid Level
Albuquerque, NM
Chemical Manufacturing

About the position

The Regional Clinical Sales Specialist at DePuy Synthes, a part of Johnson & Johnson, is responsible for advancing the sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms. This role involves independent coverage of surgical cases, management of billing and purchase orders, and ensuring the availability and functionality of equipment. The position requires frequent travel within the U.S. and may involve relocation to the assigned geographic region.

Responsibilities

  • Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
  • Advance DPS sales by serving as the sole Company representative to provide direct customer support by attending surgeries and ensuring proper equipment availability and functionality.
  • Troubleshoot and apply independent judgment to respond to physician needs and address customer requests, effectively handling hospital billing and purchase orders.
  • Share key customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and support sales growth.
  • Prepare sales reports and documents as needed.
  • Provide consultation in the Operating Room and Sterile Processing Department.
  • Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
  • Ensure all promotional materials are maintained in a presentable manner.
  • Ensure DePuy Synthes Services and offerings meet the highest quality standards.
  • Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.

Requirements

  • Bachelor's Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional experience or Minimum of 4 years of professional experience or Recently transitioned from Active Military Duty.
  • Ability to travel within the U.S. as necessary (frequent overnight and/or weekend).
  • Residence in or ability to relocate to a geographic region assigned by the Company.
  • The ability to work in a lab/operating room environment.
  • A valid driver's license issued in the United States.
  • Strong interpersonal communication, influencing, critical thinking, and problem-solving skills required.
  • Experienced in data analysis and have excellent problem-solving skills.
  • Results orientation/Prioritization.
  • Ability to work independently and autonomously.
  • Ability to work in a complex organization and team structure.
  • High level of accuracy and attention to detail.
  • Demonstrated ability to understand, interpret, communicate, and work in complex environments.
  • Functional knowledge of human anatomy and physiology, basic knowledge of surgery.

Nice-to-haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred.
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