Chapters Health System - The Villages, FL
posted 2 days ago
Full-time - Senior
The Villages, FL
Ambulatory Health Care Services
About the position
When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! The Regional Director is responsible for all patient care related to the interdisciplinary groups in the region. Ensures optimum utilization of resources and has ultimate budget responsibility and accountability for direct patient care provided by the patient care teams within assigned region.
Responsibilities
- Works in collaboration with Department of Professional Relations' staff to support business growth initiatives.
- Responsible for the facilitation and coordination of all disciplines and aspects of a comprehensive hospice program in region.
- Identifies opportunities for operating efficiencies and other performance improvement in patient care operations.
- Receives feedback from customers (internally/externally) and effectively obtains a satisfactory customer outcome.
- Provides regular reports of the status of the patient care operation to management.
- Promotes education and accountability of management and team members related to budgeting and fiscal implications.
- Oversees compliance with all regulatory and accreditation standards within areas of oversight.
- Acts as liaison between teams, Community Care Partners, and patient/families.
- Assists team Managers in problem resolution.
- Performs other duties as assigned.
Requirements
- Bachelor's degree or four years' hospice experience required
- Current license as RN in the state where the employee will be working
- Progressive management experience in a healthcare setting with supervisory, fiscal and operations responsibilities preferred
- Expertise in regulation interpretation and process
- Demonstrated leadership experience
- Experience in system redesign and integration
- Demonstrated ability in mentoring, individual/group facilitation and motivation
- Experience in fiscal accountability
- Strong goal/outcome orientation
- Excellent customer service focus
- Excellent written and verbal communication and conflict resolution skills
- Self-directed work style with the ability to handle multiple priorities simultaneously
- Mobile Driver - Valid driver's license and automobile insurance per Company policy. Ability to travel off-site to meet business needs
Nice-to-haves
- Experience in hospice care
- Knowledge of community resources and healthcare systems
- Familiarity with electronic health records (EHR) systems
Benefits
- Health insurance
- 401k
- Paid time off
- Professional development opportunities
- Flexible scheduling
