Theoria Medical - Raleigh, NC
posted 4 months ago
Theoria Medical is seeking a Regional Director of Clinical Operations (RDCO) to join our Clinical Operations team. This position is pivotal in overseeing the day-to-day clinical operations of our partnered facilities, ensuring that we deliver high-quality care and maintain strong relationships with our partners. The RDCO will work closely with the Vice President of Clinical Operations to manage partner communication, facility operations, and assigned staff. This role requires a blend of excellent customer service skills, critical thinking, and initiative to effectively manage clinical operations. The RDCO will be responsible for monitoring and managing key metrics related to provider performance, quality, productivity, and compliance with facility responsibilities. Additionally, the RDCO will engage in regular check-ins with facility partners, including quarterly on-site meetings, to ensure alignment and address any issues that may arise. The position is primarily remote, with approximately 80% of the work being done from home and 20% requiring in-person visits to facilities. The RDCO will also participate in the education and training of new facilities and provide retraining as necessary. The role demands a tech-savvy individual who is comfortable navigating multiple computer systems, including Monday.com, Slack, Gmail, and Zoom. The RDCO will also be tasked with various clinical operation duties as assigned, contributing to the overall success of Theoria Medical's mission to improve healthcare delivery across the continuum of care.