Regional Director of Operations

Medmark Treatment Centers - Washington, PA

Full-time - Senior

Washington, PA

About the position

The Regional Director of Operations at BayMark Health Services is responsible for overseeing the Opiate Treatment Program within a designated region. This role involves strategic planning, resource management, and ensuring the delivery of quality patient care while achieving profitable growth. The director will lead Treatment Center Directors and their teams, focusing on operational performance, compliance with regulations, and fostering a culture of accountability and high performance.

Responsibilities

• Provides strategic direction and leadership to Treatment Center Directors (TCD) staff.
• Leads change by communicating vision and gaining commitment of staff.
• Aligns business objectives to support BayMark's strategic goals.
• Establishes yearly goals and assists departmental managers in establishing annual goals, reviews progress towards goals quarterly.
• Tracks progress on established success metrics.
• Oversees book of business within region and identifies market opportunities.
• Assumes fiscal responsibility through budgetary planning and implementation.
• Partners with National Support staff to drive profitable growth and deliver quality patient care.
• Attracts, coaches and develops talent to ensure a staff capable of carrying out business strategies.
• Supports a strong performance management and culture of accountability by mentoring staff and providing frequent and constructive feedback.
• Contributes to BayMark Health Services' success by developing departmental and individual staff goals, measuring results, rewarding achievement or taking corrective action, as necessary.
• Participates in the company's annual operating and long term strategic planning process.
• Collaborates with the senior leader team to evaluate results; establish a future vision; and develop strategic plans, actions and success metrics.
• Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such.
• Adheres to BayMark Health Services' Standards of Ethical Conduct, displaying ethical behavior in business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and reporting of questionable activities.
• Incorporates CQI principles into daily activities focusing on process improvements, patient safety and premier patient satisfaction.
• Initiates, develops and supports organizational processes and systems that ensure the effective and efficient delivery of patient care.
• Facilitates an environment that promotes team building and collaboration.
• Motivates, encourages and empowers staff to achieve personal, team, departmental and organizational goals.
• Recognizes individual and team accomplishments.
• Mentors leaders and management in career growth and actively cooperates in succession planning efforts at the System level with special emphasis on retaining and recruiting a diverse work force while supporting diversity initiatives and goals.
• Maintains knowledge and achieves compliance with federal, state and local regulatory requirements, licensure, accreditation requirements, record procedures and internal controls.
• Participates in developing regional policies, procedures and directives as requested and communicates appropriately to ensure compliance is achieved.

Requirements

• Bachelor's Degree Required
• Ten (10) years of relevant management experience required
• Ability to read and interpret financial data
• Prior experience in an outpatient setting with multi-site responsibility and Medical Assisted Treatment settings required
• Strong knowledge on current drug abuse and treatment information - specifically the current trends in Opioid Maintenance Treatment
• Demonstrated success in building high performing operating teams
• Demonstrated success in driving initiatives that yield strong results
• Excellent interpersonal and communication skills and time management skills
• Ability to travel as needed
• Ability to identify and develop long-term solutions
• Demonstrated ability to effectively coach and manage Treatment Center Directors, Clinical Supervisors and Directors.
• Satisfactory references from employers and/or professional peers
• Satisfactory criminal background check
• Satisfactory drug screen

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Bereavement leave
• Life insurance
• Referral program