Regional Director of Operations

HarborChase - Shorewood, WI

Full-time - Senior

Shorewood, WI

Nursing and Residential Care Facilities

About the position

The Regional Director of Operations is responsible for overseeing the operations and corporate compliance of HRA communities within a specific region. This role involves strategic planning to ensure that each community meets or exceeds its budgeted census and revenue goals. The incumbent will promote teamwork across the company and work closely with regional operators and the COO to develop tactical objectives and training initiatives. The position requires heavy travel among multiple communities, with a focus on achieving operational excellence and compliance with regulations.

Responsibilities

• Assure attainment of budgeted financial performance for each community.
• Ensure attainment of census goals for the communities.
• Maintain sound operational performance across all properties.
• Ensure adherence to all HRA policies and procedures.
• Facilitate rate increases as permitted by the market area.
• Oversee excellent resident care and services provided by well-trained staff.
• Hire and train Executive Directors and Property Management staff, supervising their activities.
• Assist in the preparation of annual budgets and business plans for each property.
• Ensure licensing and compliance with regulations are met.
• Monitor reports from Executive Directors and Property Management and prepare reports for the COO.

Requirements

• Bachelor's degree or higher is required.