Janus Hotels And Resorts - Independence, OH
posted 4 months ago
As the Regional Director of Operations for Janus Hotels and Resorts, you will play a pivotal role in overseeing the operational success of multiple hotel properties within your assigned region. This full-time position requires a dynamic leader who can effectively train, coach, and support both employees and General Managers at various locations. Your primary responsibility will be to ensure that all properties meet their budgeted revenue and house profit goals while adhering to brand standards. You will monitor quality assurance scores and guest feedback, providing necessary training and communication to General Managers and property staff to enhance service quality and operational efficiency. In addition to operational oversight, you will act as a liaison between the properties and the management company, fostering positive relationships and ensuring effective communication. Your role will also involve assisting with the pre-opening and pre-acquisition processes for new properties as directed by the executive team. During periods of General Manager turnover, you will step in as the acting General Manager until a permanent replacement is appointed. You will collaborate with the Executive Management Team on various projects, establishing objectives, prioritizing tasks, and managing time effectively to meet deadlines. Your analytical skills will be crucial as you work to improve quality results by evaluating and redesigning processes, implementing changes as necessary. You will also assist in the Annual Business Plan and Budget Process, contributing to quarterly reviews to ensure financial targets are met. This position requires a highly energetic and motivated individual who thrives in a fast-paced environment and possesses strong problem-solving abilities.