Recreational Equipment - Atlanta, GA

posted 4 months ago

Full-time - Senior
Remote - Atlanta, GA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. The Regional Director (RD) is responsible for providing strategic leadership and operational guidance for REI's stores within their assigned region. The RD is directly accountable for monitoring and achieving regional performance goals across revenue, membership, operational KPIs, profitability targets, employee engagement, team development and driving continuous improvement to strategies and tactics as necessary to consistently achieve or exceed them. This leader will play a key role in driving REI's transformation agenda across REI's stores by ensuring regional strategies are developed to achieve the co-op's long-term membership goals, increase growth opportunities, and ensuring our stores, our employees, and offerings reflect the outdoor needs of the communities, members, and customers in the markets we serve. This leader will help ensure REI is achieving its equity, diversity and inclusion goals and building a deep pool of diverse leadership talent to position the co-op for growth and operational excellence. This leader will act as a positive change agent in support of the co-op and stores transformation plan driving a more active and strategic voice from the stores organization across the division, commercial organization, and the co-op, while increasing accountability and bias for action. This role creates an inclusive environment and develops diverse teams and leaders representing the communities we aspire to serve, including outreach to underserved groups, as well as strengthening current customer relationships in the region through new, innovative initiatives (e.g., new stores, and partnerships). As a member of the Leadership Forum, develops a deep understanding of, effectively communicates and broadly supports execution of company strategies and priorities. The RD translates company strategies into actionable divisional plans and executes successful delivery, working cross-divisionally to drive execution of specific divisional and company strategies, initiatives and projects. The RD strengthens store staff's access and connection to leadership through store visits, district conference calls and other means of communication; drives engagement and builds trust in REI's leadership.

Responsibilities

  • Provide strategic leadership and operational guidance for REI's stores within the assigned region.
  • Monitor and achieve regional performance goals across revenue, membership, operational KPIs, and profitability targets.
  • Drive continuous improvement to strategies and tactics to consistently achieve or exceed performance goals.
  • Develop regional strategies to achieve the co-op's long-term membership goals and increase growth opportunities.
  • Ensure stores, employees, and offerings reflect the outdoor needs of the communities, members, and customers.
  • Achieve equity, diversity, and inclusion goals and build a diverse leadership talent pool.
  • Act as a positive change agent in support of the co-op and stores transformation plan.
  • Develop a deep understanding of company strategies and priorities and support their execution.
  • Translate company strategies into actionable divisional plans and execute successful delivery.
  • Strengthen store staff's access and connection to leadership through various communication means.
  • Identify and communicate key responsibilities and practices to promote a successful attitude and teamwork.
  • Support the implementation of company programs, procedures, methods, and practices.
  • Challenge and inspire employees to achieve business results.
  • Ensure employees adhere to legal and operational compliance requirements.
  • Oversee training and development of employees and make effective staffing decisions.
  • Conduct and ensure the completion of performance reviews.
  • Provide coaching, direction, and leadership support to employees to achieve results.
  • Monitor operational statistics, report trends, variances, and issues, and take appropriate action.

Requirements

  • Proven experience in a leadership role within a retail environment.
  • Strong understanding of operational KPIs and performance metrics.
  • Experience in driving equity, diversity, and inclusion initiatives.
  • Ability to develop and execute strategic plans effectively.
  • Excellent communication and interpersonal skills to engage with diverse teams and communities.
  • Strong analytical skills to monitor and report on performance metrics.
  • Experience in employee development and performance management.

Nice-to-haves

  • Experience in outdoor retail or related industries.
  • Familiarity with community outreach and engagement strategies.
  • Knowledge of sustainable business practices and environmental stewardship.

Benefits

  • Generous employee discount
  • Access to health benefits
  • Retirement savings plan
  • Accrued time off
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