Regional Facilities Manager 3.7 3.7 out of 5 stars Seattle, WA 98109 $129,500 - $187,800 a year - Full-time US AMR-Jones Lang LaSalle Americas, Inc. 3,645 reviews Profile insights Find out how your skills align with the job description Skills Do you have experience in Succession planning ? Yes No Languages Do you know English ? Yes No Job details Here's how the job details align with your . Pay $129,500 - $187,800 a year Job type Full-time Location Seattle, WA 98109 Full job description The Regional Facilities Manager is responsible for ensuring a high level of client satisfaction within their areas and countries of responsibility. Delivering key initiatives as well as ensuring consistency in processes and operational FM delivery. The role delivers efficient operational facility activities to meet contractual obligations with respect to the AMER property portfolio of the Client. A close working relationship with other regional FM's within JLL will be required by the post holder to ensure local support is used to manage local vendor performances and visits to the client's sites. What this job involves Team Management Management of all operational Senior FM's in region: Succession Planning Personal Development Plans Client/Stakeholder Management: Serves as primary contact for Jones Lang LaSalle for buildings within their portfolio with regards to service delivery and escalation point. Accountable for the local service delivery to meet the contractual obligations of Jones Lang LaSalle for the Client Account. Manage relationships within the clients Global Real Estate and Facilities teams (Area Managers) to address operational challenges head on. Develop and maintain a detailed understanding of the Client's business and key factors influencing their requirement for our services. Financial Management Accountable to the development of operating budgets and forecasts in accordance with the financial timetable. Be a key player for achievement of the agreed financial targets for their country/areas of responsibility. Contract Management Ensure services are delivered in adherence to the contract. Deliver services in line with key performance indicators, service levels. Develop and drive the relationship with key vendors gaining knowledge of best practices across the account and implement. Identify and escalate all service changes to the account leadership. Operational Management Manage and ensure the quality of delivery for the Client Account. Use and promote technology systems to support service delivery, and monitor the performance for own demise and provide as detailed the required reporting from the systems. Ensure all standard operating procedures and processes are adhered too and are fit for purpose for own demise. Deliver all regional initiatives and programs as directed. Implement and direct all client specific initiatives such as savings targets, benchmarking and best practices. Follow reporting, standard operating procedures, systems and HR practices in line with the regional consistent approach. Provide monthly reporting as detailed by Account Director. Implement and test in accordance with the contract all Business Continuity Plans for the properties within their remit and ensure these are aligned with the Client plans. Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training. Follow required emergency prevention and operational controls. Report all accidents, occupational illnesses and emergencies. Any and all other duties and tasks assigned Every day is different, and in all these activities, we'd encourage you to show your ingenuity. Sounds like you? To apply you need to be: Experienced Professional Minimum 3 years' experience in a similar role. Focus of ‘Soft Services / Front of House' management - supporting the Client operations. Tertiary qualifications in Facilities Management / Engineering will be advantageous. Has managed Facilities across multiple locations. Has experience in handling client and/or Firm sensitivities' knowing when to escalate with urgency, or how to de-escalate certain risks. Has demonstrated experience in balancing the interests of the client with those of the Firm. Has experience in translating client needs. Understands Technical Processes and impact on delivery services (SOW). The management of schedules, budgets, contracts, invoices, processes. Quest for excellence through continuous improvement. Performance Management. Problem Solving & Strategic Thinking Ability to connect technical matters with monetary and business. Capacity to deal with ambiguity and solve complex problems effectively. Analytical, proven ability to solve problems using an objective approach. Demonstrate an ability to look at long term solutions. Project Management & Organizational Skills Planning & organizational skills to prioritize work and meet tight deadlines. Demonstrated client relationship skills. Strong communicator - good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener. Self-motivated and confident, Gravitas. Flexible - able to adapt and effectively deal with rapidly changing, stressful situations. Proven ability to initiate and follow through with improvement initiatives. Able to work independently and be a team player. Exhibits honesty & trustworthiness. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. loading